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Thu,21Sep2017

TESTIMONIALS   

Below are some testimonials that reflect the wide variety of clients and scope of work that is regularly carried out by our expert team of engineers and technicians.

Just click on the link to read more:-

 

 

 

Care Homes

“What really stands out about Charlton Networks is that firstly they listened to us – and then they came back with solutions that met our special needs”. 

Martin Hughes, Chief Executive, Lilian Faithfull Homes.

  

Repair Centre

"After months of problems with my computer, I finally decided to seek professional help and found the IT Repair Centre. My computer was looked at and fixed within 2 days and I was extremely happy and impressed by the customer care and fast service they provided. I have since been back with more work and again was very impressed - I fully recommend Charlton Networks IT Repair services to anyone needing assistance with any IT problems."

Darryl Lewis from the Defence Storage & Distribution Agency in Tewkesbury

  

Installing a Small Business System

"..they installed a new server and updated all our machines with the minimum amount of downtime, when we lost some of our files, they found them and saved us loads of time not having to re-enter data – Great service and highly recommended."

Brian Duffy, MD of Architectural Products

  

Schools

"Our customers expect the best, and so do we - that's why we chose Charlton Networks IT Repair as our 2nd/3rd line support for repairs. We weighed up the benefits of out-sourced technical-support against the time and money we usually spend fixing problems and we've been delighted with the service we've received" 

Pete Clarke, Senior IT Technician, Cleeve School 

 

Outsourcing IT Support

"When our full-time IT Manager left, we outsourced to Charlton, saving a considerable amount of money without compromising business continuity. Since then, our up time has been better and a host of long term niggles have been solved by the excellent technical guys at Charlton."

Doug Miles, Managing Director, AIIM UK

 

Complimentary / Additional IT Support

"Charlton Networks Help@Hand service is ideal for Factor3 as it supplements our own internal IT capabilities and gives us peace of mind knowing that we have the cover we need, when we need it. Also, Charlton Networks support staff are knowledgeable and always a pleasure to deal with."

Dave Coleman, IT Manager, Factor3

 

Disaster Recovery

"Charlton Networks provide a first class service to Pegasus Retirement Homes that is always dependable and professional. The new Disaster Recovery service provides the basis for an excellent Business Continuity plan, and will ensure the business can recover from a range of incidents covering a simple server failure through to complete loss of our headquarters."

Peter Mayes, Finance Director, Pegasus Retirement Homes

 

Supporting & Upgrading Business Systems

"Charlton Networks have really helped to bring our IT systems to the necessary level that underpins our whole business. We are impressed by the company’s responsiveness and their ability to always offer a solution to an IT problem. Most pleasing has been their ability to move our IT systems forward, delivering a reliable system that meets our needs."

John Verdon, Operations Director of Avon Metals 

 

Large Business / Corporate IT Consultancy

"We have used Charlton Networks for many years both in the adhoc specialist support and consultancy for our IT infrastructure and have always been very pleased with the knowledge and skills of their staff. Perhaps most importantly the personal approach and willingness to help has set them apart of other much larger suppliers. I would have no hesitation in recommending Charlton Networks."

Simon Curtis, IT Manager for the Coleford site

   

Government & Public Sector

"We were really happy with the analysis that was undertaken and it helped the borough to determine the correct strategic direction needed for our IT infrastructure systems. Charlton Networks demonstrated excellent technical knowledge and ability to present ideas simply."

 Mark Hayman, Communications Analyst for the London Borough of Bromley

 

Total Care Inclusive IT & Telecoms Support

"Charlton Telecom looks after our IT, servers and phone system and we have been very happy with the service provided. Their contract includes a monthly site visit and unlimited remote access for those smaller jobs and problems. We are very happy to recommend Charlton to anyone looking for a good IT Support Company."

Wallace Stein, Finance Director, Systems Finance, Evesham

 

"Charlton Networks provide us a really first class service looking after all aspects of our IT and telephony. The service is wide ranging from training and IT administration, through to new telephone system, lines and inter-office connectivity. The company is always flexible and able to adapt to our needs and we would highly recommend their services."

Darren Milne, Finance Director, Pegasus Retirement Homes

 

 

Voice over IP Solutions

"We use the IT infrastructure each and every day at the Centre and the system is always reliable, allowing us to get on and do our business. The IT technology doesn’t get in the way; it just delivers great performance and reliability. The on-going management from Charlton Networks is excellent, and their team is always responsive and knowledgeable."

Roger Crumpton, Chief Executive

 

 

Traditional Telephony & Phone Lines

“Charlton were easy to use, highly flexible and have proved to know exactly what they are taking about! We highly recommend their services.”

Ashley Butterfield, Managing Director

 

Telephone System Support

"We were very pleased with the professional and friendly service provided by Charlton Telecom. They arrived on time and did everything we asked of them, all with a big friendly smile!"

Mark Watts, Financial Controller

 

Campus LAN Infrastructure

"Over the last few years we have used Charlton Networks expertise in a number of areas on our computer network. An IT Infrastructure Review Report, followed up by implementation of VLAN'd network, wireless point-to-point links, central wireless controller, new firewall / router configuration, and some data outlet installations. We are very pleased with the level of support and expertise we have received from Charlton."

 Patrick O'Neill
 
 

Charitable Organisations 

"Charlton provide a great service and we are happy to recommend them to anyone looking for IT support."

Corinne Godding, Longfield, Head of Facilities & Resources
 
 
 
"The new system is proving a great success and we are happy to recommend Charlton to anyone looking to upgrade their system."
 
Nigel McPeak, Fundraising Director, responsible for IT
 
 
If you would like further information about any of our other services, or have an issue you would like to discuss, then just click here, complete the form, and we’ll be in touch.
   

 

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