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Tue,21Nov2017

THE VIRTUAL IT TEAM

Service Overview        

                                                                                                

The Virtual IT Team provides a complete managed service offering, combing elements of both our Remote Assist and Flexi-Contract services. The Virtual IT Team provides a ‘core’ set of services, with the added flexibility of adding a number of complimentary services to meet your organisations needs. This managed service includes all support activities and day-to-day management, as well as the necessary IT design consultancy and direction to keep your system fully operational.

The result is a bespoke service that meets your unique needs.

 

Key features include;

Remote Assist         A core component included that provides all remote ‘on-line’ IT Support for all users and devices, anywhere.  

Network Engineer                                                                                                     

A core component included that provides routine on-site visits to covering all aspect of day to day support, small-works, projects and changes. Technology covered includes IT networks, systems & infrastructure support, connectivity problems and server operation, etc.

IT Consultant A core component included providing design / consultancy and including in-depth analysis, system design authority, complex installation, security and connectivity guidance for your system.
IT Manager A ‘core’ component included providing senior IT management of your existing suppliers, monthly management reporting, planning and the oversight of your daily operations.
IT Director A ‘core’ component included providing strategic board level representation for IT and how IT is used to support the rest of your business. Strategic guidance, advice & expertise for the duration of the contract.
IT Project Manager An ‘optional module’ providing your business IT project management and covering all IT related projects, from deployment, through to vendor assessment, software selection and system upgrades.
Trainer An ‘optional module’ providing specialised IT training, covering the training of bespoke and commercial software applications, such as Microsoft Office, Microsoft CRM and the use of Microsoft Office 365.
Developer  An ‘optional module’ providing a wide range of software development skills ranging from PHP, HTML, Javascript, Visual Basic, .NET, MySQL & SQL applications. Providing bespoke application design, plugins and integration work.
Web Designer  An ‘optional module’ providing the services of Web design, management and Search Engine Optimization for business web-sites or company Intranets.

 

If you would like further information about any of our other services, or have an issue you would like to discuss, then just click here, complete the form, and we’ll be in touch.

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