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Thu,20Jul2017

TELECOMS

 

Charlton Networks provide a range of business telecoms solutions aimed at maximising user productivity while simplifying the whole process of telecoms support and management. Solutions cover the following areas:

 

Avaya

The Avaya IP Office has been specifically designed for small and medium-size businesses. It combines the communications capabilities big businesses are used to with the elegant simplicity and ease of use that small businesses consider a must have. This best-of-both-worlds small business phone system helps growing enterprises differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service. For further reading click here.

 

Number Translation Services

Charlton Networks offers a wide range of Number Translation Services (NTS) with the support of a high function 'self-service' portal. Numbers we offer include;

  • 0300
  • 0330
  • 0800
  • 0844
  • 0845
  • 0870
  • 0871

NTS Products include Call Queuing and Hunt Groups, Voice to Email, Time of Day Routing, IVR Menus and Location Based Routing. Further details can be found here.

 

Phone Lines & Calls

Our clients welcome the benefits of receiving a single bill for all IT & Telecoms support, along with their broadband, Internet, telephone lines and telephone calls. Any issues are resolved with a single phone call, saving time and making your life easier. Click here for further details

 

Applications

A wide range of additional telephony applications can be provided that include Call Centres, Call Reporting and Display Wallboards. Video & Teleconferencing, call recording and billing can also be provided. Further reading is here 

If you would like further information about this, or any of our other services, then just click here, complete the form, and we’ll be in touch.

 

 

 

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