You are here: Home Services Telecoms Hosted Voice Exchange (HVX)

Tue,21Nov2017

HOSTED VOICE EXCHANGE (HVX)

State-of-the-Art Business Telephony Service

 

Businesses are constantly trying to address the issues that hinder productivity and efficiency. At Charlton Networks we’ve made it our business to help other organisations reach their goals by maximising their IT and telephony capabilities. Our new, fully-hosted, cloud based telephony service; HVX is one such way in which we can assist.

So what is HVX and what has it got to offer your business? 

With costs always a consideration, there is minimum outlay with the service as the only hardware required are the handsets. With the service itself, you only have to pay for what you need each month, so you have the flexibility to add or remove users as required.

hosted voice exchange Gloucester

  • It is a cloud-based service so management is more streamlined – it does not require input from other providers to maintain the service.
  • It has a dedicated ‘web portal’ control system for individual users and/or group administrators. So this browser based self-management means users can remain in instant and full control.
  • It is a flexible, modular system based on the number of users and so ‘seats’ can be added or removed whenever required.
  • You can allocate single virtual numbers to flexible workers and remote employees; so they appear as if they are sitting in the office. 
  • Numbers are portable – take them with you whenever you relocate.
  • You can see the status of telephone users in ‘real-time’; staff can set their status to DND, available, out of the office or in a meeting.
  • In the event of an emergency, you can automatically re-route calls to ensure business continuity.
  • The system is monitored 24/7/365 and full maintenance support is provided.
  • With free ‘on net’ calls between users and sites, call costs are dramatically reduced and savings made on line rental cost.

With so many positive aspects to HVX, this economical, state-of the art service will undoubtedly make any businesses telephony service more effective and efficient. 

In addition to this service, Charlton Networks also has a wide range of flexible and adaptable IT Support Packages for business users; whatever the needs or available budget. So if you think you, or your company might benefit from HVX, or any other service we offer, then don’t hesitate to give us a call to chat over how we might be able to help.

If you would like further information about any of our services, or have an issue you would like to discuss, then just click here, complete the form, and we’ll be in touch.

Connect with us

Subscribe to our LinkedIn and Twitter