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TUTORIAL - R
EMOTE ACCESS NETWORKING
Charlton Networks specialise in the design, installation & support of remote access networks and we have put together a simple overview of this technology, listing some key factors for you to consider before deploying or upgrading a remote access solution.

Overview
Remote access systems provide your users with connectivity to resources, such as data files or email, when working away from their normal office, such as home or when on the road. There can be many components incorporating a remote access system, but essentially there are two major components;

• Access Network – The various methods of physically connecting to a central location, including the boxes that handle the routing and set-up of these connections. This element would handle the authentication of each user.
• Access Server – Centralised box(es) that handles the authorization process, assigning users the correct permissions, such as what systems they can access.

Depending upon the security requirements and the number of remote access users, solutions can vary widely, from a single box performing both functions, through to many access points, integrating into a corporate wide network.

The most secure systems are based upon two-factor authentication and have something you know (such as a pin number) and something you have (such as a token id that generates a key). However, password based systems can still offer good levels of security if they are deployed correctly.

Benefits
In this time of highly mobile staff, flexible working and the need for ever increased productivity, access to data ‘anywhere’ ‘anytime’ can be critical to some businesses. Even for smaller companies, working from home can be a real benefit. Key advantages are;

• Increased productivity
• Worldwide access to head office data.
• Dispersed teams can share information.
• Reduced duplication of data.
• Improved efficiency & more flexible working practices.


Solutions
Connectivity solutions are generally based upon dial-up or broadband, or a combination of both. Dial-up is still very popular, especially when travelling and certain ISPs can provide world-wide connectivity options. Combining this with VPN provides a secure and flexible solution.

Termination of remote access connections can be achieved via a number devices, that include routers, firewalls and authentication servers.

Virtual Private Networks (VPN) are now becoming popular with the increasing use of broadband and allow a private, encrypted connection between two devices, typically over the Internet, providing a ‘virtual’ network to be created. Dial-up users can access the same VPN, via their existing ISP accounts, allowing remote access connectivity.

Authorization can be integrated into an existing network, such as NT or Windows 2000 domain, allowing a user to enter his existing user name / password and obtain the same access rights as when working in the office.

Security
Security is a primary concern and many standards exist, providing strong security mechanisms. VPN (as mentioned above) can be deployed with differing levels of encryption and other systems such as Radius and Token ID systems add further layers of security.

Radius is a security service that work in conjunction with networking equipment, to authenticate & authorize users in a network. Radius servers service login requests from the network and can be integrated in to network operating systems, such as Windows NT.

Token ID systems are either hardware or software based and consist of a user pin number and a constantly changing token ID. The ID is recognised by the Remote access system and provides a ‘once only’ password, which changes on the next login attempt, ensuring maximum security.

Considerations
A key consideration in the use of remote access is the type of applications to be used - especially with regard to the use of bandwidth. Slow dial-up lines, VPN & encryption technologies have a dramatic effect upon performance. Applications such as Windows Terminal Services can help reduce the impact and offer effective means of running high bandwidth applications.

Other considerations would include COST, Manageability and Functionality.

Further Details
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