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Sun,22Oct2017

ABOUT US

An introduction to Charlton Networks, who we are and what we do.

 

Introduction: 

Here at Charlton Networks, one of the three counties' leading IT support companies, we take great pride in our thorough knowledge of Information Technology (IT) and Telecoms, our personal approach, our cost-effective solutions and our friendly staff.

Having built-up a reputation for great customer service over the last 20 years, our client base now extends well beyond the three counties. We offer one of the widest ranges of products and services in the region and we deliver these in a professional and efficient way. We seek to optimise IT & Telecoms so that it supports day-to-day business operations as well as assisting you to achieve your strategic goals.

To do this, we offer a diverse range of services that are specially tailored to assist small to medium sized businesses and organisations, irrespective of their business sector. Our varied client list is proof of this; ranging from private commercial interests, government organisations, educational establishments and even home-users.

 

 What we can do for you:

Our service, which we can tailor precisely to our clients’ needs, is also wide-ranging, covering anything from telephone systems, computer networks, data storage, backup, virtualisation, cloud solutions and disaster recovery. So whether it’s a complete IT & Telecoms support service required, or designing and installing a bespoke solution, we can help. As an added bonus this often reduces the cost of IT within a business and always helps increase its productivity.

At Charlton Networks we realise it’s more than just the design & installation of these new systems, it’s the level and expertise of support we offer alongside that keeps our customers happy. IT support is at the heart of what we do, our helpdesk & routine site visits are an integral part of our work routinely covering IT Support in Gloucestershire, Worcestershire, Herefordshire, as well as The Midlands and further South West. All of which are carried out to an exemplary standard by our highly skilled team of IT professionals. And reassuringly, all our solutions are built upon market-leading technologies and vendors you will know, such as Microsoft, HP, Cisco and Avaya.

 

Our Team:

To keep our team at the top of their game, their workload varies across all areas of our business (helpdesk, workshop, projects and on-site support) giving them a unique opportunity to maintain their skills and have a real understanding of across-the-board requirements. So we feel very confident we can tell our clients’ “we’ve got it covered” and that their peace-of-mind is a priority to us. Why not visit our Meet the Team page to find out more.

 

In Safe Hands:

Additionally, all our clients need the assurance that their systems and company data is in safe hands. Our staff are CRB (Criminal Record Bureau / DBS) checked and furthermore, for those clients handling sensitive data, working in government, defence or security sectors, our staff are SC (Security Check) cleared too.

 

Message from the Top:

The Managing Director of the company, Richard Perry, who has a background working in the corporate IT environment for companies such as Serco, GCHQ, British Energy and Hewlett Packard, really understands the need to offer diverse, but comprehensive IT & Telecoms solutions;

“It has given me tremendous satisfaction to grow the business and develop the team here at Charlton Networks. I have always believed that smaller businesses should get access to the same products, solutions and service as those in corporate organisations and that’s exactly what we have aimed to do for our clients over the years . With the advent of Cloud Solutions we aim to take this to a wider client base”.

Having developed the company from consultancy and project work at its inception, to a full range of IT and telecoms installation & support services, Richard feels very strongly that it’s the company’s focus on customer service, together with a thorough understanding of IT & Telecoms that has proven to be Charlton Networks’ winning formula.  

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If you would like further information about Charlton Networks and the services we offer then fill in the contact form and we'll get back to you for an informal chat. 

 

 

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