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Service Overview

Our flexible support service aims to give business owners an ‘a la carte’ menu of services, that meets your business needs and budget. The essential key feature is that everything is ‘optional’, allowing clients to specify exactly the type and quantity of the IT resources / services needed.

Not only does this provide great flexibility, but paying for these services & resources over the course of your contract provides improved credit too.

These services & resources include the Remote Assist service, along with a range of specialist skills to provide the entire range of IT skills & resources businesses like yours need. Such as Network Engineer and IT Consultancy for all aspects technical IT work, from support to projects. IT Manager and IT Director for all IT management work, from day-to-day operation, through to board level / None Exec representation. IT Project Managers, Trainers and Software Developers / Web Designers are also included as options you can select.


 Key features include;

Remote Assist                                                        

The option to include our Remote-Assist support package, including all remote ‘on-line’ IT Support for all users and devices, anywhere (see above).  

Network Engineer                                

An on-site resource covering all aspect of day to day support, small-works, projects or changes. Technology covered includes IT networks, systems & infrastructure support, connectivity problems and server operation, etc.

IT Consultant

Covering all aspects of IT consultancy and including in-depth analysis, strategy work, system design, complex installation, security and connectivity solutions.

IT Manager

Senior management resource providing IT management of suppliers, reporting, planning and the overseeing of daily operations.

IT Director

Strategic board level resource / senior management team IT representation. Strategic advice & expertise, IT governance, project management and other interim assignments.

IT Project Manager

Providing your business IT project management and covering all IT related projects, from deployment, through to vendor assessment, software selection and system upgrades.


Specialised IT training, covering the training of bespoke and commercial software applications, such as Microsoft Office, Microsoft CRM and the use of Microsoft Office 365.


Providing a wide range of software development skills ranging from PHP, HTML, Javascript, Visual Basic, .NET, MySQL & SQL applications. Providing bespoke application design, plugins and integration work.

Web Designer

The services of Web design, management and Search Engine Optimization for business web-sites or company Intranets.

If you would like further information about any of our other services, or have an issue you would like to discuss, then just click here, complete the form, and we’ll be in touch.

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