Technology & Systems Used

2 Factor Authentication:

provides a two-step sign-on process to network systems. This two-stage process provides an extra layer of security (also known as multi factor authentication) that improves upon the standard username-password by adding something that only that user has. This can be a a code supplied via SMS to the users mobile phone or a physical token or dongle. Charlton Networks provides a number of solutions in this area from manufacturers such as RSA, VASCO or Sophos that also fully integrate into a Windows domain infrastructure.

Access Control List (ACL):

are used for filtering network traffic and form part of Charlton Networks ‘layered’ approach to secure network solutions. Controlling which specific device(s) can establish communications is a strong form of defense in secure networks.

Access Point:

Provide for the transmission and control of wireless networks and allow Charlton Networks to build simple or complex meshed wi-fi networks for business users, that are secure, robust and allow roaming across site without losing connectivity.

Active Directory (AD):

Is a directory service that Microsoft developed for Windows domain networks. Active Directory provides a centralized management system, that controls everything from user log-on, password management through to the control of resources, user access and authentication. A server running Active Directory Domain Services (AD DS) is called a domain controller and assigns and enforces security policies for all computers, software and users. Charlton Networks provides full design, installation, set-up and support of Microsoft Active Directory.


Adware displays advertising—such as pop-up messages—which affects user productivity and system efficiency. Although many people view adware as undesirable, it is also a key component of a business model that can bring value to consumers in exchange for receiving advertisements. Charlton Networks recommend Sophos Enduser Protection which has the ability to block or selectively allow adware.

Advanced Endpoint Protection:

Charlton Networks provide advanced EndPoint protection solutions from Sophos, which cover user devices ranging from Windows, Android or Apple OS. This protection includes signature based anti-virus that prevents know viruses and malware, but also Intercept-X which covers ransomware and zero-day vulnerabilities too.


Charlton Networks use Altaro a virtual machine backup application, that provides a feature-rich backup and disaster recovery solution. Altaro provides web-based centralised management that ensures all our customer can be centrally monitor and managed. Backup and restores can be configured from any location, fully encrypted and managed from anywhere. Complex schedules, retention policies and other advanced settings can be configured, with a full suite of reporting and alerts that keep you on top of the daily activities. Altaro can be purchased for your own IT department or provided as part of our managed services managed backup via a monthly subscription.


Charlton Networks provide anti-spam solutions for business users and recommend Sophos solutions that identify thousands of new threats every hour. Sophos blocks over 99% of spam at the gateway and their anti-spam engine catches the rest.


Spyware installs itself onto a computer by stealth, subterfuge and/or social engineering and sends information from that computer to a third party without the user’s permission or knowledge, Charlton Networks recommend Sophos Anti-Virus, which is 100% Check mark-certified for spyware detection. 


Charlton Networks provide a suite of anti-virus protection solutions, that cover all your computing, mobile devices and servers. Charlton Networks recommend Sophos Anti-Virus, which is 100% Checkmark-certified for spyware detection.


Charlton Networks are an APC partner, supplying the full range of APC Smart-UPS solutions. Smart-UPS provides high reliability, is ideal for SME businesses looking to protect servers and networking equipment from power disturbances and outages.


Charlton Networks provide systems where authentication process uniquely identifies the individual user. As a minimum this will include a user name and password, that is changed regularly and subject to a password policy. Authentication allows tracking and logging of users, including what they are accessing and when and forms part of our essential cyber protection services.


Charlton Networks are an Avaya Partner and provide the IP Office Platform, a proven, simple, powerful and affordable solution for business users. IP Office enables seamless voice, video and mobile communications, delivers an engaging experience on virtually any device and the ability to scale up or down with your business needs.


Charlton Networks are a Microsoft Gold Partners and provide the full suite of Microsoft Azure services and products. From infrastructure solutions, on-line backup and many other computing, network or storage needs, the Microsoft Azure platform helps us deliver private, hybrid or public cloud solutions to business users anywhere.


Data backup is an essential part of any IT system and Charlton Networks provide a range of solutions that backup your files, your systems, your file servers or your complete environment. Backup can be on-site or cloud based or both. Having all your data in one place can be dangerous, therefore we provide backup replication solutions too. Our flexible IT Support ensures your backup is monitored every day. 


Bandwidth is the measure of data volume that can be transmitted. Bandwidth is frequently used to measure the speed of an internet connection and is typically measured in Mbps (Mega-bits per second).

Bespoke Software:

Charlton Networks provide custom bespoke software that supports your business workflows & processes. Tailored around your existing systems or build ‘from -the-ground-up’ our custom software solutions are a key enablement in your business efficiency and supply-chain management. See more details here.

Bit rate:

The speed at which ‘bits’ (chunks of information) are transmitted across your network or internet connection and typically measured in Mbps (Mega-bits-per-second).

Bring Your Own Device / BYOD:

Bring your own device (BYOD) relates to the policy of allowing company employees to bring personally owned devices (laptops, tablets, and smart phones) to their workplace and use these devices to access company systems and company data. Charlton Networks provide solutions such as Sophos Mobile Control to enable BYOD.


The telecoms companies that owns the transmission medium and own / run the communications networks. Charlton Networks are an official OFCOM reseller and we use a range of wholesale providers that service the UK market and provide us with portal access for management and control of these services and solutions.

Cat5 / Cat6:

Charlton Networks provide a range of Cat5 and Cat6 structured cabling solutions, suitable for any business. Cabling systems connect your individual user devices to the network infrastructure and determine the speed, quality and service of the connection each user receives.


Charlton Networks provide CCTV solutions based around IP networks and our skills and expertise allow, CCTV to co-exist with other services, such as voice & data.


Charlton Networks provide SSL certificates that enable digitally security that encrypts an organization’s communications. We provide SSL certificates for your web server, to secure your remote access and strengthen your authentication. SSL certificates can secure credit card transactions, data transfer make web browsing more secure. We provide a range of SSL certificates and design your infrastructure accordingly.


Charlton Networks build and support IT solutions using cloud computing or cloud technology. Cloud technology provides anyone, anywhere access to shared resources that are highly configurable, expandable and higher availability. Our cloud solutions can be rapidly deployed and provide economic, low set-up costs that are ideal for SME business.


Charlton Networks build and support IT solutions using cloud computing or cloud technology. Cloud technology provides anyone, anywhere access to shared resources that are highly configurable, expandable and higher availability. Our cloud solutions can be rapidly deployed and provide economic, low set-up costs that are ideal for SME business.

Cloud / Cloud Computing:

Charlton Networks build and support IT solutions using cloud computing or cloud technology. Cloud technology provides anyone, anywhere access to shared resources that are highly configurable, expandable and higher availability. Our cloud solutions can be rapidly deployed and provide economic, low set-up costs that are ideal for SME business. See also Azure and Office365 for our public cloud offerings.

Content Filtering:

Charlton Networks provide content-filtering applications that control and filter Internet access and website content for SME business. Content filtering can be deployed as part of a firewall or unified threat management (UTM) solution or as a dedicated web filtering appliance.

Converged Networks:

Charlton Networks build and support IP networks that carry a range of IP based services, including data, telephony, CCTV and internet access.


Charlton Networks provide Customer Relationship Management (CRM) software. We build bespoke CRM from the ‘ground-up’ or use off-the-shelf solutions such as Microsoft CRM. Solutions can run on your own infrastructure and networks or be cloud based.

Data Loss Prevention:

Data Loss Prevention concerns that systems, planning and strategy to prevent the loss of company data. This is increasingly important as users access data from anywhere and at any time from any device. Losing precious company data can significantly impact productivity, risk trading information or intellectual property. Charlton Networks provide services around this area and help customers develop a data loss prevention (DLP) strategy.

Database Systems:

Charlton Networks build and support bespoke software and database systems for storing and managing SME business data. Such systems control processes or workflows or provide data storage, manipulation and management reporting.

De-militarized Zone (DMZ):

Charlton Networks design secure networks that frequently contain De-militarized Zone (DMZ). This is a network that sits between a private and a public network to provide additional layer of security.

Denial of Service Attack (DOS):

Charlton Networks provide internet security defences against Denial of Service Attack (DoS) attacks aimed at making the targeted system unusable. Typically, network traffic is generated by the hacker from a single location and floods the available Internet connection or resources so that one can use the service.

Digital Certificate:

Charlton Networks provide SSL certificates that enable digitally security that encrypts an organization’s communications. We provide SSL certificates for your web server, to secure your remote access and strengthen your authentication. SSL certificates can secure credit card transactions, data transfer make web browsing more secure. We provide a range of SSL certificates and design your infrastructure accordingly.

Distributed Denial of Service (DDOS):

Charlton Networks provide internet security solutions that defend against a Distributed Denial of Service (DDoS). These involve many computer systems, all sending traffic to the targeted system.

Disaster Recovery (DR):

Disaster recovery planning looks to identify IT risks and potential mitigating actions by creating disaster recovery scenarios. All businesses should undertake this planning process, which may result in actions ranging from backup and test restores, through to full disaster recovery testing and business continuity planning.

Domain Name Service (DNS):

Charlton Networks provide Domain Name Service (DNS) for our business customers. We manage their DNS name space and ensure that named services are mapped to the correct IP addresses.

Employee Cyber Security Awareness:

Employee cyber security awareness involves training, awareness and monitoring of behaviour. The benefit is to reduce risk and help employees become better informed about security threats, more skeptical about what they receive and less likely to commit damaging behaviours like clicking on malicious links in email, sharing on social media, or taking risks through other electronic channels. Charlton deliver a range of services in this area, including phish treat and other awareness training.


Charlton Networks use encryption solutions to secure ‘data-at-rest’ or ‘data-in-transit’ that makes data unreadable to everyone except the receiver or owner of the data.


Charlton Networks provide ethernet based LANs, that operate at 1Gb/s or 10Gb/s and which are built using network switches and a mix of VLANs and IP routing to connect business users to shared on-site resources (like servers) or the internet resources (like web browsing or cloud applications).

Ethernet First Mile (EFM):

Ethernet First Mile (EFM) is an internet connection / line provided by Charlton Networks that provides high-speed ethernet connectivity to business users generally within 5km of the local exchange. The service runs over copper wire and uses any number of pairs of cable (up to 8) to provide service speeds up to ~305Mb/s in both directions (synchronous).


Charlton Networks are an Exclaimer reseller and provide the full range of email signature solutions, including ‘signature manager for Exchange’, ‘Signatures for Office 365’ and ‘Mail Disclaimers’. These products allow emails sent from any company device to appear in the correct corporate format and avoid the hassles of setting up on an individual basis.

Exploit Prevention:

Charlton Networks are a Sophos Gold Partner and sell and support EndPoint Exploit Prevention, which is a proven technology that block ransomware and prevents device exploits using Intercept X. Stop malware, prevent exploit vulnerabilities and get a deep clean on any potentially hidden malware using Endpoint Exploit Prevention.


Charlton Networks build private networks that allow permitted users of any authorised organization to conduct business transactions & collaborate on joint projects. This technology is ideal for supply-chain management or other distributed applications where information needs to be shared.

Federation Services:

Charlton Networks are a Microsoft Gold Partner and provide systems build around Active Directory (AD) Federation Services (FS). This provides a standards-based service that allows the secure sharing of identity information between trusted business partners across an extranet. AD FS allows Charlton Networks to provide access to resources based on one organisations network, from that of another organisation, securely and reliably via trust policies that map incoming requests to be authenticated and confirmed. 

Fibre optics:

Charlton Networks provide fibre-optic based networks that transmits data via light through glass fibres the size of a human hair. We used fibre-optic networks to connect distributed building, such as larger campus sites and where traditional cabled networks are limited. Speed and capacity of fibre-optic is much higher than cabling and typically now 10Gb/s is deployed.

Fibre-To-The-Cabinet (FTTC):

Charlton Networks provide Fibre-To-The-Cabinet (FTTC) for SME business customers that allows connectivity over fibre optic cable and copper cable to the Internet. The fibre cables runs from the local telephone exchange to local road-side cabinet. Standard telephone cable then provides the final connection to the business premises.

Fibre-To-The-Premise (FTTP):

Charlton Networks provide Fibre-To-The-Premises (FTTP) for SME business customers that allows connectivity over fibre optic cable all the way from the local telephone exchange to customers business premises.


Charlton Networks provide hardware and software based firewall systems that sit on your devices, servers, inside your network or at the perimeter of your network. These firewalls provide filtering and blocking of unwanted data and connections, they provide visibility of your network, users, and applications being used control who can access what.

Hewlett Packard:

Whether you’re looking for HP products, services, or support, Charlton Networks are an HP reseller ready to help.

Host based Intrusion Prevention System / HIPS:

A host-based intrusion prevention system (HIPS) provides critical protection for server systems that contain crucial company data. HIPS prevent viruses and malware from working and detects both known and unknown zero-day attacks. Charlton Networks provide HIPS via the Sophos Server products.

Hosted email:

Charlton Networks are an authorised Microsoft cloud partner providing hosted email based around the Office365 package. We take care of the set-up, migration, management and on-going support of your Office 365 Email.

Host Server:

A dedicated host server can be used for the dedicated hosting of a website or other application, either cloud based or on-premise. A host server is also used to run virtual machines or virtual servers too. Charlton Networks provides a range of solutions in this area.

Hosted Voice Telephony:

We provide a hosted voice telephony platform that we call Horizon. This is a cloud based PBX that provides an alternative to traditional PBX business phone systems. This cloud model provides a subscription based service, low capital expenditure, no equipment at your site, easy to manage and up-to-date. Our cloud PBX system from Charlton Networks is ideal for SME businesses like yours.

Hybrid cloud:

A cloud that combines public and private clouds, bound together by technology that allows data and applications to be shared between them. A hybrid cloud gives businesses greater flexibility to scale up and down, and offers more deployment options. 


A hypervisor is software that runs virtual machines or virtual servers on a host server. Charlton Networks provides and supports hypervisor technology from Microsoft (Hyper-V) and ESXi from VMware.

Incident Response Plan:

An action plan that covers the immediate response / actions an organisation will take in the event of a cyber-attack or other serious incident. Charlton Networks help SME companies develop incident response plans for cyber or other disaster recovery scenarios.

Instant Messaging:

Chatting with others using an Instant Messaging (IM) tool like Microsoft Skype for Business provides a good alternative to emails for immediate interaction with colleagues. Problems arise when people in a group are using different IM tools that don’t connect. One way around this is to use a common Voice over IP tool like Skype that also provides IM capability.

Internet Access:

We provide a range of services to connect your business to the Internet. These services include ADSL broadband, Bonded ADSL, FTTC, EFM, Ethernet, Leased Line and MPLS services.


Charlton Networks deploy and support Microsoft SharePoint to provide Intranet solutions. An Intranet is a private network provided for the exclusive use of your employees and is an ideal way of securely sharing policies, procedures and collaborative documents to any employee in any location.

Intrusion Detection / Prevention Services:

Charlton Networks install and support Intrusion Detection Services (IDS) and Intrusion Prevention Services (IPS) that typically monitor network access at the firewall gateway . IDS detects anomalies in traffic and looks for unusual patterns of activity. These patterns are associated with misuse of the IT systems and aim to catch bad behaviour, such as multiple login attempts and other known attack scenarios from internal or external network sources. IDS functionality can be incorporated in the Sophos XG / UTM device.


An IT asset inventory allows an organisation to understand what devices it owns, what software it runs, where company data is being used and stored and a range of other factors from finance, through to risk management. Charlton Networks provides an IT auditing service which provides such an inventory and allows these factors to be considered.

IP telephony:

IP telephony enables telephone services to be connected via computer based networks, either internal LANs or over the Internet or between customer sites. Charlton Networks build and support IP based telephony enabling lower cost calls, greater business flexibility and the ability to use 1-network for all IT services.

IT Life Cycle:

IT Life Cycle is the cycle that IT products, systems or services follow and which covers introduction, early-adoption, growth, maturity and decline / obsolescence. All systems go through this process and Charlton Networks help business understand where they sit within this cycle, so that effective use and planning can be done via our IT Roadmap process.

IT Risk Management:

IT risk management assesses the business risk associated with using, owning, operating or adoption of IT systems, services or practices. Charlton Networks provide IT risk management via our Board Level IT services.

Local Area Networks (LAN):

Charlton Networks build Local Area Networks (LAN) that connect users to the IT business services they need. Whole building or campus LAN networks, built using physical Cat5 and Cat6 cabling, Fibre-optic connections, workgroup and backbone routing and switching products.


Charlton Networks supply and support Sophos any-virus software to stop Malware (Malicious software) from disrupting the normal operation of your IT devices, computers and file servers. Typically Malware is introduced by accessing a rouge web sites or by installing software that has been ‘infected’ (viruses, worms, Trojans, etc.). Our range of Sophos solutions prevent Malware infection.

Management Information System (MIS):

Charlton Networks provide MIS systems that help to organise, control & manage the flow of information across a company and between business functions or departments. MIS systems allow the historic analysis of performance, enable real-time reporting and also future predictions, such as capacity and other performance indicators.


Charlton Networks are a Microsoft Gold Certified Partner, Microsoft’s most highly accredited independent technical support providers. We offer support for Microsoft infrastructure, data and software solutions. We support Active Directory, Azure, Office365, Microsoft SQL, Microsoft Server, Microsoft SharePoint and many other products.

Mobile Device Encryption:

Encrypting data on mobile devices, including phones, laptops and tablets, helps prevent unauthorised access or loss of company data if the event of devices being lost or stolen. Charlton Networks supply Sophos Mobile Control that centrally manages all your mobile devices, including the management of encryption keys that can become a real problem when managing larger numbers of devices.


MySQL is an open-source database management system that enables custom / bespoke database systems to be created. The system is based upon Structured Query Language (SQL) and Charlton Networks use MySQL to build bespoke applications / databases for business customers.

Network Attached Storage / NAS:

Network-attached storage devices provide data storage that enables connected devices to share information. Charlton Networks provides NAS units ranging from simple sharing amongst a group of clients, as part of a backup solution or as part of a storage area network.

Office 2016:

Microsoft Office 2016 is a version of the Microsoft Office productivity suite, providing Microsoft Word, Microsoft Excel, Microsoft Outlook and a range of other productivity programs. Charlton Networks provides Office2016.


PABX / PBX are multi-line business telephone systems used in a single business office or across a distributed business environment. Charlton Networks provide both on-premise and hosted telephone systems for small and medium sized business.

Packet Analysis:

Packet analysis involves the monitoring of data as it travels over a computer network. Charlton Networks use packet sniffers to audit, manage and fault-find computer networks.


Computer fraud that tries to trick a user into revealing confidential information, such as passwords, by posing as a legitimate request. This is often attempted via e-mail in an attempt to coax recipients into revealing private data. Charlton Networks provides Phish Threat from Sophos that helps educate users of these tactics and avoid disclosing their data.

Potentially Unwanted Applications (PUAs):

PUAs are generally considered unsuitable for the majority of business networks and can present a way of gaining access to company resources or data. Potentially unwanted applications include adware, dialers, remote administration tools and hacking tools. Charlton Networks recommend Sophos Enduser Protection which can block PUAs.

Power Over Ethernet / PoE:

Power over Ethernet or PoE is a defined standard that passes electrical power via an Ethernet LAN network. This allows a single cable to provide both data connection and electrical power to devices such as wi-fi access points, IP cameras, and VoIP phones.

Private Cloud:

Charlton Networks build private cloud solutions that operate over the Internet, but which are specifically built and restricted to a single company or a select list of users and not the general public.

Public Cloud:

Charlton Networks provide public cloud solutions that are available over the Internet to any company or individual and which offer a standard set of products / services. An Example of this would be Microsoft Office365.

Quality of Service (QOS):

A measure of network performance that reflects the quality and reliability of a connection. QoS data traffic policies guarantees certain amounts of bandwidth are reserved for specific applications and can be very effective where VoIP services must compete with general internet browsing and downloads.

Recovery point objective / RPO:

A recovery point objective (RPO) is the age of the file(s) to be recovered from a backup process / operation. This is required when a computer system or network goes down and live data is lost. RPO is important when planning backup and disaster recovery strategies and Charlton Networks helps business customers understand the impact of data recovery.

Recovery time objective / RTO:

The recovery time objective (RTO) is the estimated time needed to restore an IT system or IT services following a disaster or disruption incident. Charlton Networks helps SME business plan and understand current RTO and helps them improve recovery time in order to avoid unacceptable losses in business continuity.

Remote Access:

Charlton Networks provide SME business with the ability to connect to their networks from any external internet connected location. Solutions range from remote-access software and other dedicated communications devices, that provide 2-factor authentication (2FA) or integrate in to a Microsoft Active Directory (AD).

Risk Analysis:

A risk analysis systematically identifies critical system resources and threats, quantifying potential impacts / losses of productivity and recommends how to mitigate such risks via a range of countermeasures to eliminate or minimize exposure.


Hardware or software that connects two or more networks. Functions as sorter and interpreter by looking at addresses and passing bits of information to proper destinations. Software routers are sometimes referred to as gateways. A switching/routing system that receives information packets and routes them according to pre-established protocols or the header information in the packets.

Security Policy:

Charlton Networks helps companies create a set of policies and practices that describe how an organization manages, protects, and distributes its sensitive company information.


A computer that providers a central service, such as file storage, security or authentication. Servers can include web, database, authentication, DNS, email, proxy and file storage. Charlton Networks provides all these types of server.

Service Level Agreement (SLA):

SLA quantifies the level of service to be expected by defining what a service provider is going to provide. The definitions varies at business, application or network level.

Session Initiation Protocol / SIP:

SIP is a network protocol used in real-time voice (VoIP) and video applications. Charlton Networks use SIP in the hosted voice solutions.


As a Microsoft Gold Partner, Charlton Networks can provide SharePoint solutions that provide a web-based collaborative platform that fully integrates with Microsoft Office and Microsoft Office365.

Skype for Business:

Skype for business enable users to make voice calls, instant messaging and collaborate over the Internet. Skype for business is part of the Office365 suite and Charlton Networks help business users take advantage of this tool to improve business productivity.


Charlton Networks are a SonicWall partner and provide a range of SonicWall solutions that are proven and trusted by many small and medium businesses world-wide. SonicWall provide high quality and high-performance Internet security appliances and services that meet the increasing Cyber threats your business faces.


IT security is a growing concern to business users and Charlton Networks partner with Sophos, one of the leading cyber security vendors in the industry. Charlton Networks are a Sophos Gold Partner and understand the wide range of Sophos solutions that can be used to tackle your IT security challenges.

Storage Area Network / SAN:

A SAN is a specialist, high-speed network system that provides a highly scalable and resilient computer storage solution. SANs are typically composed of host servers, switches and storage devices interconnected using iSCSI and Charlton Networks can supply and support such systems.

Structured Query Language / SQL:

SQL is used to create, modify, and retrieve data from relational databases as part of a database or application service connecting multiple computers or clients. Charlton Networks use SQL in web server applications where a central repository of data is required and also in many other ways.


Unwanted e-mail messages or SPAM can be a drain on business and IT resources, wasting time and money. Charlton Networks protect business users from SPAM using a range of services and products.

SSL Certificates:

Charlton Networks provide SSL certificates that enable digitally security that encrypts an organization’s communications. We provide SSL certificates for your web server, to secure your remote access and strengthen your authentication. SSL certificates can secure credit card transactions, data transfer make web browsing more secure.

Unified Threat Management / UTM:

A unified threat management device combines hardware and software to provides multiple security functions in a single unit. Charlton Networks provide Sophos UTM, which provides firewall, content filtering, IPS, anti-virus gateway and many more functions in a single device.

Uninterrupted power supply (UPS):

A UPS is a device that allows your computer to keep running for at least a short time when the primary power source is lost. It also provides protection from power surges. A UPS contains a charger/battery system that kicks in when the device senses a loss of power from the primary source.

Virtual Local Area Network / VLAN:

A Virtual LAN is a configuration used to communicate amongst devices as if all devices were attached to the same ‘wire’ when in fact they are physically connected to different devices or LAN segments. Charlton Networks provide VLAN technology that helps segregate and control communications in an IP network.


The act of creating a virtual rather than a physical version of a computing environment, including computer hardware, operating system, storage devices and so forth.

Virtual Machine:

A computer file (typically called an image) that behaves like an actual physical computer. Multiple virtual machines can run simultaneously on the same physical computer and are controlled using an underlying system called a hyper-visor that runs on the host server.

Virtual private network (VPN):

A VPN allows remote offices or users to enjoy secure access to their organization’s network by creating a secure connection via the public internet. Charlton Networks provide a range of secure VPN solutions.

Virtual Server:

A computer file (typically called an image) that behaves like an actual physical server. Multiple virtual servers can run simultaneously on the same physical host and are controlled using an underlying system called a hypervisor.


A computer virus is a computer program that can copy itself and infect a computer. A virus can be spread from one computer to another via a network or the Internet or carried it on a removable medium such as a USB drive.

Voice Over Internet Protocol (VOIP):

VOIP enable voice communications over the internet / company network and has enabled the convergence of communications on to a single IP network. Charlton Networks provide VoIP solutions that provide high-quality business communications.

Vulnerability Scanning:

Automated testing designed to analyse computer devices, PCs, servers, networks and other network attached devices for the existence of potential cyber-vulnerabilities or known-exploits that might allow cyber criminals to gain access to a computer system. Charlton Networks provide a vulnerability assessment service, that provides an on-going service designed to keep your network secure.

Web Hosting:

A service in which a vendor offers the housing of Web sites via vendor-owned shared or dedicated servers and applications at the provider-controlled facilities. The vendor is responsible for all day-to-day operations and maintenance of the Web site. The customer is responsible for the site’s content.


Wireless fidelity. A generic term for wireless LAN standards. Wi-Fi provides internet and intranet access to wireless devices (smartphones, tablets, laptops) in an organization or in public places. It is delivered via (internal or external) access points (AP).

Zero-Day Prevention:

Preventing zero-day exploits means preventing cyber-attacks that occur on the same day a weakness is discovered in software and fixed through a patch or an anti-virus signature update. Prevention is achieved by using Artificial Intelligence (AI) such as used by Sophos Intercept-X technology.