Connectivity

HIGH SPEED CONNECTIVITY

Our family of high-speed IP connectivity services give your business direct access the UKs leading next-generation national network and the wider Internet. SME businesses need ever-increasing bandwidth to allowing them to take full advantage of everything cloud-based services have to offer. Whatever your connectivity needs we have a solution to fit. These services include:

SIP TRUNKING

SIP (session initiated protocol) is a ready-made replacement for ISDN, connecting a business’s PBX to the national telephone network via high-speed connectivity. SIP is a reliable, flexible, more scalable and cheaper than legacy ISDN which it replaces. 

Here are some of the key facts:

HORIZON VOIP

Horizon is a complete communications solution for your business, providing an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service enables your employees to maximise their productivity by using lots of clever features they control themselves and providing your business with a cost-effective solution. Charlton Networks provide hands on management and assistance with the Horizon solution, which offers several commercial and technical features including:

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    NUMBERS & INBOUND SERVICES 

    We offer a wide choice of phone numbers, that give your business total flexibility. We can take your existing numbers and allow you to move to a new physical location or add more answering capacity if your business is expanding. We can extend your business in to any local area number / location no matter where you are located. 

    Key features include:

    ADVANCED CALL MANAGEMENT

    What is the value of a lost call to your business?

    Imagine what questions you could answer by adding Akixi’s call management and analytics service to your Horizon communications solution! When do you have too many, too few, or just the right amount of staff on board to provide the best customer service? On which day / time of the week do you miss the most calls? How much business are you losing through abandoned calls? With Akixi advanced call management software add-in to our Horizon communications solution, you can answer these key business questions. Features include:

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