The Ultimate Guide to Effective IT Risk Management
The Ultimate Guide to Effective IT Risk Management. Businesses today are reliant on IT. But have you ever thought about the implications of not having a working phone, not being…
6 Business Technology Challenges for 2022
6 Business Technology Challenges for 2022How to rise to the challenge We leave 2021 in the wake of soaring prices, the threat of potential lockdowns, and the ever growing risk…
How to Protect Your Business Against Cyber Attacks
Introduction Today’s business user faces an increasing number of cyber attacks from email, on-line websites, web portals and other Internet based threats. This guide gives an overview of our…
IT Support & Managed Services Guide
IT Support & Managed Services Guide You may be considering your current IT Support set-up or perhaps you are wondering what IT Managed Services are? If so, this guide is…
Office 365 Applications Guide
Office 365 is a set of cloud based business applications like Exchange, Office Apps, SharePoint, OneDrive and Teams. To help you make the most of this amazing business asset we’ve…
Business Phone Systems & Connectivity: The Ultimate Guide to Finding the Best Solution
Finding the best phone system for your business will help your business thrive, but with so many providers and so many solutions it can be hard to find the right…
Windows-7 End of Life Checklist
With Microsoft phasing out these systems we have put together a useful guide, to ensure you are prepared. Frequently Asked Questions Checklist What does end of life (EOL) mean? It…
Understanding the benefits of cloud telephony
Introduction Traditional ISDN phone systems are now coming to the end of their lives, with BT announcing ISDN will not be supplied beyond 2020. Cloud-based solutions are now widely available…
IT Planning & IT Strategy Guide
What is an IT strategy? An IT Strategy should outline your business’s long term view of its technology requirements. IT strategies normally include a plan for achieving this needs. They…
How to Plan for Business Continuity & Avoid Disaster
Does your business need a business continuity plan? If there are parts of your business that you can’t afford to lose – such as stock, premises, IT systems and staff…
Information Technology Glossary A to B
2 Factor Authentication (2-FA): 2-FA provides a two-step sign-on process to network systems. This two-stage process provides an extra layer of security (also known as multi factor authentication) that improves…
Information Technology Glossary C to E
Carrier: Carrier refers to the telecommunications company that owns the transmission medium and operates the communications network. Charlton Networks are an official OFCOM reseller and use a range of wholesale…