How to Protect Your Business Against Cyber Attacks
Today’s business user faces an increasing number of threats from cyber attacks. Cyber attacks can occur when using email, on-line websites, web portals and other Internet based applications. It’s therefore…
IT Support & Managed Services Guide
IT Support & Managed Services Guide Introduction You may be considering your current IT Support set-up or wondering what IT Managed Services are? This guide is aimed to help owners…
Office365 Applications Guide
Introduction This guide looks at 3-key applications from Microsoft: OneDrive Teams SharePoint The guide is designed for users of Microsoft Office 365 and specifically aims to highlight the features /…
Business Phone Systems & Connectivity: The Ultimate Guide to Finding the Best Solution
Finding the best phone system for your business will help your business thrive, but with so many providers and so many solutions it can be hard to find…
Windows-7 End of Life Checklist
Introduction With Microsoft phasing out these systems we have put together a useful guide, to ensure you are prepared. Frequently Asked Questions Checklist What does end of life (EOL) mean?…
Understanding the benefits of cloud telephony
Introduction Traditional ISDN phone systems are now coming to the end of their lives, with BT announcing ISDN will not be supplied beyond 2020. Cloud-based solutions are now widely available…
IT Planning & IT Strategy Guide
What is an IT strategy? An IT Strategy should outline your business’s long term view of its technology requirements. IT strategies normally include a plan for achieving this needs. They…
How to Plan for Business Continuity & Avoid Disaster
Does your business need a business continuity plan? If there are parts of your business that you can’t afford to lose – such as stock, premises, IT systems and staff…
Information Technology Glossary A to B
2 Factor Authentication (2-FA): 2-FA provides a two-step sign-on process to network systems. This two-stage process provides an extra layer of security (also known as multi factor authentication) that improves…
Information Technology Glossary C to E
Carrier: Carrier refers to the telecommunications company that owns the transmission medium and operates the communications network. Charlton Networks are an official OFCOM reseller and use a range of wholesale…
Information Technology Glossary F to J
Federation Services: Charlton Networks are a Microsoft Gold Partner and provide systems build around Active Directory (AD) Federation Services (FS). This provides a standards-based service that allows the secure sharing…
Information Technology Glossary K to R
Local Area Networks (LAN): Charlton Networks build Local Area Networks (LAN) that connect users to the IT business services they need. Whole building or campus LAN networks, built using physical…