IT Support & Managed Services Guide
IT Support & Managed Services Guide Introduction You may be considering your current IT Support set-up or wondering what IT Managed Services are? This guide is aimed to help owners…
Office365 Applications Guide
Introduction This guide looks at 3-key applications from Microsoft: OneDrive Teams SharePoint The guide is designed for users of Microsoft Office 365 and specifically aims to highlight the features /…
Telecoms Connectivity Guide
Introduction There are several key reasons why business professionals need to understand the current range of connectivity solutions now available in the UK marketplace. This guide is aimed at owners…
Windows-7 End of Life Checklist
Introduction With Microsoft phasing out these systems we have put together a useful guide, to ensure you are prepared. Frequently Asked Questions Checklist What does end of life (EOL) mean?…
Understanding the benefits of cloud telephony
Introduction Traditional ISDN phone systems are now coming to the end of their lives and BT have announced that new ISDN will not be supplied beyond 2020. Other solutions are…
Cyber-Security Guide
Introduction Today’s business user faces an increasing number of cyber threats that include email, on-line websites, web portals and other Internet based threats. This guide gives an overview of best…
IT Planning & IT Strategy Guide
Background: This guide focuses on the areas of IT planning and IT strategy for businesses and is primarily aimed at small & medium enterprise (SME) business owners or managers who…
IT Business Recovery Guide
Introduction According to searches on the TechTarget platform, there are 10 different tags associated with Business Continuity, the process of recovering your business, continuing operations and protecting your critical data…
Information Technology Glossary A to B
2 Factor Authentication (2-FA): 2-FA provides a two-step sign-on process to network systems. This two-stage process provides an extra layer of security (also known as multi factor authentication) that improves…
Information Technology Glossary C to E
Carrier: Carrier refers to the telecommunications company that owns the transmission medium and operates the communications network. Charlton Networks are an official OFCOM reseller and use a range of wholesale…
Information Technology Glossary F to J
Federation Services: Charlton Networks are a Microsoft Gold Partner and provide systems build around Active Directory (AD) Federation Services (FS). This provides a standards-based service that allows the secure sharing…
Information Technology Glossary K to R
Local Area Networks (LAN): Charlton Networks build Local Area Networks (LAN) that connect users to the IT business services they need. Whole building or campus LAN networks, built using physical…