COMPANY STRATEGY ALIGNMENT
Align IT with business strategy – We believe IT systems work best when they support business strategy and processes and help achieve the overall vision and goals, i.e. When IT is used for strategic advantage. Strategic alignment goes beyond IT as a service and seeks to understand business strategy and business processes and then align IT systems and services to resolve strategic challenges in your business.
The first step is a strategic discovery process by using strategy alignment tools, identifying strategic issues and an exploring how IT is being used to support the business, i.e. For a company specialising in commercial driver training, we identified the risk of using manual diaries and how a bespoke application could be developed to drive the business in new way. The resulting Management Information System (MIS) now controls all aspects of the business. We offer a free initial consultation, delivered as a one-off exercise or as part of our ‘flexi-contract’, where a full range of IT services can be tailored to your specific needs. Contact us for further details.
IT Roadmap is the on-going plan for the development of your IT system. IT Roadmap captures the strategic thinking and direction of development for your IT system, maximising your return on investment and developing your competitive advantage. The process is suitable for any small or medium sized business and involves working with business owners and senior managers, as well as other key business functions where IT is used.
IT Roadmap provides the planning and oversight for your IT system development and incorporates IT Life Cycle management. The ‘IT Roadmap’ documents this strategic thinking and helps ensure your businesses competitive advantage. The process is suitable for any small or medium sized business and involves work with business owners and senior managers, as well as other key business functions where IT is used. IT Roadmap is provided Free of Charge for all contracted clients and is part of our on-going account management process. Alternatively, it can also be provided as a one-off exercise or as part of our wider board-level services. Contact us for further details.
IT Risk Management provides risk assessment, management and planning services around your IT systems and practices. The service can be tailored to your specific needs and can cover aspects such as system resilience, IT recovery, scalability, backup and other operational risks. It can also include cyber-risk, threat assessment and cyber-recovery evaluation.
We produce an IT Risk Report that documents these risks and identifies potential mitigating actions. The process is suitable for any small or medium sized business and involves working with business owners, senior managers and other stakeholders with IT management responsibility. This is a consultancy-led exercise consisting of three phases (Discovery, Review, Report) and can lead to further detailed work around Business Continuity, Disaster Recovery, IT Roadmap / IT Strategy and IT Staff Succession Planning. For more details or an informal chat please contact your Charlton Networks account manager or contact us.
Where is your company data stored, who has access and how secure is this data? What is your retention policy, the value of data and the loss of business / productivity in the event of data loss? This service provides the answers to these questions.
This service can be applied generally across the business or it can be geared toward specific data standards such as GDPR, Cyber-Essentials, PCI/DSS and IT Governance. We provide a comprehensive report covering the areas of concern and the process is suitable for any small or medium sized business. We work with business owners, senior managers and other owners of company data via three phases (Discovery, Review, Report). For more details or an informal chat please contact your Charlton Networks account manager For further details contact us.
Is your IT system enabling maximum productivity for your business? Are issues such as disparate systems, speed of access or system capacity holding you back? Could new IT systems, integration, cloud or improved automation help your business improve productivity? This service helps explore these issues, generate understanding around system usage and improve productivity.
We produce a comprehensive review covering IT productivity that is suitable for any small or medium sized business and involves working with business owners, senior managers and other stakeholders with responsibility for key business processes. This consultancy-led exercise consists of three phases (Discovery, Review, Report) and can be focused on particular performance issues, low-productivity or high-cost operations where better use or better value from company IT systems is required. For more details or an informal chat please contact your Charlton Networks account manager or contact us here.
RETURN ON INVESTMENT (ROI)
Technology is constantly changing, and organisations need to be able to strike a balance between getting the most from their IT investments and making sure that it is still fit-for-purpose. Charlton Networks has considerable experience in extending the lifespan of existing networks by the incremental improvement of IT systems, such as upgrading software and network components and thereby extending the life of your IT systems.
Our consultants work with you to help to understand ROI and thereby a business case for continued use or any future IT investment. Any new IT investment is also considered in the light of the IT Roadmap and the company’s plans for the future. A consultancy based, approach looks at existing IT systems and presents the options for extending system life or implementing new systems by considering total cost of ownership and IT life cycle costs. Free initial consultation, delivered as a one-off exercise or as part of our ‘flexi-contract’ retainer-based services, always tailored to your specific needs. Contact us for further details.
BOARD LEVEL RESOURCES
Charlton Networks provide IT Board Level resources for your company via a range of flexible interim or short-term assignments, part-time or outsourced methods. This service provides qualified and experienced resources at times when your business most needs them, such as for long-term sickness or other incidents leading to the loss of key staff.
The following outsourced roles are typically provided on part-time or short-term up to 6-months basis;
BUSINESS TRAINING AND MENTORING FOR IT STAFF
Mentoring for IT Staff provides a bespoke service that equips in-house IT staff with some of the wider strategic thinking and business focus needed to align IT delivery with the needs of the business.
This service is delivered via one-to-one mentoring sessions and linked directly to agreed objectives and performance targets. The training and mentoring service will be targeted and focused on the individual IT manager, engineer or technician. This service is suitable for any small or medium sized business. For more details or an informal chat please contact your Charlton Networks account manager.