Privacy and Cookie Policy

Introduction

Charlton Networks respects your privacy and is committed to protecting your personal data.

Charlton Networks (registered company 3288824) is the data controller within this privacy policy and responsible for your personal data (Charlton Networks will be referred to as “we”, “us” or “our” throughout this privacy policy). Our website is: www.charltonnetworks.co.uk.

The individual is the data subject, who has personal information (the individual will be referred to as “you”, “your” or “individual” throughout this privacy policy).

The privacy policy tells you what to expect in relation to the information which we hold about you. This will include information and about the controller, the data we collect, how we collect the data and how we use this personal data handled by us.

The data we collect about you

When contacting Charlton Networks on the website we may collect data you have entered via our contact form. This data includes:

With regards to your visits to our site we will collect the following information about you including technical information, time spent on certain pages, page interaction, download errors and methods use to browse the page. This will also include web browsers used and how often sites have been visited.

How your data is collected

Your personal data is collected when you register, contact us or enter information within our website.  All the information which is included on this site which is mandatory, will be used to provide the information which you have requested. All other information which is asked and is not mandatory, will also be used to deliver services which are tailored to you. However, you are under no obligation to provide this information to us.

We collect information from our Business Partners and hold personal information such as contract details. We will use the information for us to work collectively for business opportunities and therefore keep you informed about our activities.  We will not send any marketing activities to you, unless you have consented to be contacted this way.

How we use your personal data (who do we share this information with)

We will use the personal data which we collect from our contact form to contact you regarding your query and services which we have to offer. During the services we provide to you, we will develop a ‘profile’ for you which will allow us to tailor and monitor your account.

If you have given consent and opted in,  you will receive marketing. These will be tailored promotions, offers and information regarding any services we offer, including information from partners. We not will share your data with our business partners and only use our internal organisation to give you the information and service required for your need. This will always only be the necessary information required.  

We will use your data to improve the operational function of our site and for internal functions. This will include:

Legal basis for processing

Cookies

What are cookies

Cookies are small pieces of text sent by user web browser by a website you visit. A cookie file is stored in your web browser and allows the service or third-party to recognize you and make your next visit easier and the service more useful to you.

How Charlton Networks use cookies:

When you use and access our website, we may place cookies in your web browser.  This will be to remember your preferences when revisiting our site. This includes information when information is entered in our contact form.

Analytics

We also use additional cookies for Google Analytics, this helps us learn how our site performs across different platforms and where we receive the most traffic. To learn more about the information which Google Analytics stores, we recommend that you visit their privacy policy https://policies.google.com/privacy?hl=en .

By preventing any of our cookies, the site should still continue to work.

Opt-out and reject Cookies

At any point you can opt out and reject these cookies. By simply clicking the privacy and cookie policy icon and choose to reject. Alternatively, you can block cookies by checking your browser settings. To opt-out third parties collecting your data regarding interaction from our site, please refer to their website.

Third Party Links

From time to time we may share our partners links and links to third party websites, this includes embedded content from other websites. These websites may collect data about you and additional third-party tracking. We accept no responsibility for these websites and recommend that you read their privacy policy before continuing the site and submitting any personal information. We have no control over the contents of those websites and resources and we do not accept any loss or damage when visiting these sites.

Marketing communications

For marketing purpose, we will contact you from time to time to inform you about news and offers which we think many be of interest to you. This will only be done, if you have opted in to receive this information from us (via our contact form). You can also update your marketing preferences at any point by contacting us at Charlton Networks, The Canterbury Business Centre, 18 Ashchurch Road, GL50 8BT.

Our website uses social media channels for communication and engagement purposes. As an individual it is your responsibility to look at their privacy policy and terms of use, regarding your personal information.  We may occasionally use our social media channels for sharing and displaying content. We recommend that individuals use social media channels at their own discretion.

Changes to the Privacy Policy

Charlton Networks will from time to time update this policy to be in accordance with GDPR. We encourage all individuals to regularly check this privacy policy, so you are kept informed about your personal data, how we use it and how we collect it. By doing this you acknowledge that is your responsibility to stay up to date.

Contact

You can contact us with regards to any of your personal information. This may be privacy practices or wish to file a complaint. Please contact us:

Charlton Networks

The Canterbury Business Centre

18 Ashchurch Road

Tewkesbury

GL20 8BT

Thanks for visiting. We’d like to stay in touch and keep you updated.

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